Travel to Euphoria with confidence

The health and wellbeing of guests, team and partners has always been of paramount importance at Euphoria Retreat. Working closely with the National Public Health Organization (NPHO) and other medical and multidisciplinary experts, they’ve compiled these additional measures to safeguard your health and wellbeing while remaining faithful to the mission and values that inspire the brand.

Social distancing at Euphoria:

Set within an area of 50 acres, surrounded by an extensive private forest and orange grove, there’s plenty of space for everybody at Euphoria.

Ιncreased range of outdoor activities and training sessions. Outdoor exercise and gym areas. Daily hikes on the forested slopes of Mt. Taygetus, accessible also for biking and outdoor training.

With 45 guest rooms spread across a vast area and a mansion which can be booked for exclusive use, you will have ample room to relax and enjoy uplifting and peaceful views from your balcony, the terrace or the courtyard.

The implementation of special health and safety measures:

  • All Euphoria Retreat staff are tested for COVID-19 at regular intervals, and temperature-checked at the start and end of each shift.
  • Staff members are fully trained in hygiene protocols for COVID-19, including hand-washing, sanitising, and avoiding unnecessary physical contact such as handshakes.
  • We ask all guests to have their temperatures checked upon arrival.
  • Staff wear single-use uniforms, masks and gloves at all times when in contact with our guests.
  • Guests and staff are monitored continuously while on site, and there is a doctor available.
  • Signs are installed throughout the premises indicating safe distancing between guests.
  • We carry out daily checks to ensure that health and safety procedures are adhered to at all times.

Superlative Hygiene Standards:

  • Hand sanitisers are installed throughoutEuphoria Retreat.
  • Disinfectant wipes, masks and gloves are available in all rooms.
  • Guest rooms and spa treatment rooms are cleaned and sanitised to medical-grade standards.
  • Robust ISO 22000 certified kitchen protocols further enhanced in line with COVID-19 procedures.
  • All public spaces and surfaces are cleaned and disinfected using special machines at frequent intervals throughout the day.

Guests are given a warm welcome, while offering reassurance and health and safety guidance:

  • Paperless self-check-in for a contactless service.
  • Key cards disinfected before check-in and after checkout.
  • While you’re checking in, your luggage will be disinfected and delivered safely to your room.
  • Minimum of 24 hours between occupancy in each guest room.
  • Removal of all unnecessary items from guest rooms, including room directories, menus, magazines, stationery and mini bar items.
  • Guests are provided with a personal safety kit, containing masks, gloves, hand sanitiser and disinfectant wipes.
  • Water bottles have been disinfected.
  • Telephones and other amenities are disinfected, and TV remote controls wrapped in plastic.
  • No housekeeping while you’re in the room.
  • Room cleaning and turndown service available on request.
  • Day guests and other non-residents are not permitted to enter the hotel area without prior appointment.

The spa:

  • Euphoria Retreat has an exciting range of new spa programs in light of COVID-19 restrictions.
  • Private spa treatment areas outside. Sunbeds disinfected before and after each use.
  • Swimming pools, hydromassage and hydrotherapy operate in accordance with COVID-19 protocols.
  • Water chlorination and pH adjustment is monitored and regulated continuously by automatic analysers and controls. Strict controls over the number of people allowed in swimming pools at any given time. This never exceeds one swimmer per 5 m² of water surface.

Dining:

  • Compulsory use of hand sanitiser at the restaurant entrance.
  • Restaurant tables comply with social distancing measures, including the outdoor dining veranda.
  • Tables and chairs are disinfected before each use.
  • Digital or single-use menus.
  • Thorough sanitisation of all kitchen utensils.
  • Room service is provided at no extra charge.

Transfers:

  • Vehicles are fully disinfected before each use.
  • Each transfer has a maximum of two passengers and a driver.
  • Masks are compulsory for both the passengers and driver.
  • Disinfectant wipes and hand sanitiser available from the driver.
  • The driver will ensure the vehicle is ventilated naturally.

Maximum flexibility:

If there are any changes to government advice, including the need to quarantine on return, then all payments are refundable.